ChatMaxima partner in India
Turn Conversations Into Revenue. Scale E-Commerce With AI, 24/7.
Turn WhatsApp, Instagram, web chat, and voice conversations into qualified pipeline. The CRM People designs and deploys ChatMaxima workflows that qualify leads, recover carts, and keep every customer conversation connected to your CRM.
We’re the first platform in India that offers the most affordable inbound AI agents using WhatsApp and outgoing calls using human agents and a structured, scheduled workflow unique to comply with Meta guidelines.
About The CRM People
From First Message to Closed-Won Conversation
We connect conversational AI to the way your sales team already works. From first question to qualified opportunity, our ChatMaxima implementations help brands respond faster, automate repeatable journeys, and give people a clear handoff when human expertise matters.
Core features
Built for High-Performance E-Commerce
Conversational Commerce That Converts
Engage buyers the exact second they land on your site.
One Inbox for Every Customer Conversation
Bring WhatsApp, Instagram, web chat, and voice into one workspace, with automated routing and human handoff when your team needs to take over.
E-Commerce Journeys That Stay in Sync
Connect Shopify and WooCommerce journeys so product, cart, order, and customer context stay available inside the conversation.
70% of Carts Recovered Automatically
Stop bleeding revenue to checkout friction. Automated WhatsApp broadcasts rescue abandoned carts with multi-stage drips and in-chat discounts, achieving 80%+ open rates that outperform email by 5x.
Zero-Friction In-Chat Commerce
Bring WhatsApp, Instagram, web chat, and voice into one workspace, with automated routing and human handoff when your team needs to take over.
Smart Handoff to Human Agents
The AI resolves routine queries instantly, then seamlessly transfers complex issues to your team. Agents receive instant chat summaries, saving them up to 3.5 hours of repetitive work every single day.
Predictive Inventory Synchronization
Never oversell again. Real-time warehouse management sync predicts product demand up to 14 days in advance, drastically slashing out-of-stock cancellations and protecting your customer experience.
Omnichannel Agentic AI Framework
Deploy a 24/7 digital agent that actively listens, reasons, and acts. Our platform is powered by 12+ AI models, unifying WhatsApp, Instagram DM, Messenger, Telegram, SMS, and Web Chat into one brain.
Go Live in Under 10 Minutes
Skip the lengthy IT deployments. ChatMaxima features 1-click native synchronization for Shopify and WooCommerce, and we handle your zero-downtime WhatsApp number porting behind the scenes.
Hyper-Personalized Broadcast Campaigns
Turn passive storefronts into active revenue engines. Send targeted product launches and exclusive discounts directly to the messaging apps your customers already check dozens of times a day.
Consolidated Customer Lifetime Value
Fragmented channels erode Customer Lifetime Value (LTV) and waste your ad spend. By centralizing every touchpoint, ChatMaxima ensures you recognize returning customers instantly, regardless of how they reach out.
Zero-Code Automation Blueprints
You don’t need a developer to scale your support. The CRM People will build and launch your custom conversational workflows using ChatMaxima’s intuitive visual builder, ensuring your brand voice is perfectly captured.
Connected conversation impact
Built on real conversation volume
10M+
Conversations handled
40%+
Carts recovered
3x
Conversion lift
5+
Supported Channels
Our solutions
Focused services for e-commerce conversations
Channels
WhatsApp & Social Automation
Bring WhatsApp, Instagram, web chat, and voice conversations into one workflow, then route each customer to the right automation or team member.
Revenue
Cart Recovery, Retention & Repeat Revenue
Configure conversational follow-ups around abandoned carts and repeat purchases, mapped to how your sales team already works.
Systems
CRM Health Check & Integration
We review your current CRM and customer journeys, then connect ChatMaxima conversations to clean records, useful signals, and a sales process your team can trust.
How it works
From audit to live automation
01
Audit & Conversation Blueprint
We map your current conversations, channels, and CRM workflow, then design the automation blueprint around them.
02
Build & Connect
We configure ChatMaxima chat and voice journeys, connect Shopify or WooCommerce context, and organize the unified inbox around your team.
03
Launch, Learn & Scale
We launch the workflows, review early conversations and conversion signals, and refine the system as your customer volume grows.